You will received an order confirmation email and number once the order has been placed

If the product has not been shipped then yes! Please send us an email at sales@azmera.ca with your order number in the subject line and let us know

Yes we do! Please provide your address and the shipping cost will automatically be calculated

Depends on the shipping address. We currently ship from Toronto in 1-3 days (1-2 additional days for hand crafted products). You will receive an email confirmation with a tracking number once your item(s) have been shipped